Shipping Policy

Effective Date: September 29, 2026

At Al Nayyab, we aim to make your shopping experience simple, fast, and reliable. We offer delivery across the Kingdom of Saudi Arabia (KSA).

1. Order Processing

Orders are processed and prepared for shipment after the order is confirmed.

Most orders are processed within 1 business day.

2. Delivery Time

We aim to deliver your order within 1–2 business days after the order has been processed and shipped.

Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or other circumstances outside our control.

3. Delivery Areas

We deliver to locations throughout the Kingdom of Saudi Arabia, subject to courier coverage and service availability.

Please make sure your delivery address and contact number are correct when placing your order.

4. Delivery Attempts

Our delivery partner may contact you by phone or message to arrange delivery.

If delivery cannot be completed because the customer is unavailable or the provided address/contact information is incorrect, additional delivery attempts may be arranged according to the courier's procedures.

5. Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact Al Nayyab Customer Support with your order number.

We will work with the delivery provider to locate and resolve the issue.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including their name, mobile number, city, district, and complete address.

Al Nayyab is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Contact Us

For questions regarding shipping or delivery, please contact Al Nayyab Customer Support through the contact information available on our website.

Store: Al Nayyab
Country: Kingdom of Saudi Arabia (KSA)

We appreciate your trust and look forward to delivering your order quickly and safely.